Order Management Specialist
Spain, Granollers
مزايا الوظيفة
مسؤولياتك ومهامك:
For our offices Granollers we are currently looking for an Order Management Specialist to manage national accounts.
The main responsibilities are:
Customer service: Answer phone calls and manage requests made by customers, distributing the call to other colleagues if necessary / departments. Receive customer requests via email and take care of its management.
Eventually distributes requests from the common customer service Inbox to other colleagues in the department.
Quotation Management: Receives requests and manages quotations. Follows up the acceptance of the offers whenever possible and in any case at the request of his superior.
Order Management: Manage customer’s purchase orders. Create Sales orders, purchase goods to central warehouse and follow-up delivery.
Order delivery tracking, in coordination with Supply Chain & Logistics
Administrative management of service requests: Receives service requests and registers them in the system assigning initial date and service technician based on availability and area geographic (supported by Coordinator).
Invoicing of services: proforma and final, after verifying that the documentation and data are correct. Tracking and receipt of orders for billing. Arise credit notes in compliance with the general approval guidelines.
Management of maintenance contracts: registration of the relevant information of the contracts in the system, control of intervention dates, modifications in the list of materials during the term of the contract, billing.
Management of incidents that arise during each phase of the “order to cash” process until resolution
Travel management of the technicians and the rest of the colleagues
ملفك التعريفي ومؤهلاتك:
Studies in Administration & Finance
Minimum 1-2 years of experience in the Back-office department (Order Manager role)
Training, knowledge, and experience in administration
Valuable to get experience as part of project management team
Sensitive leadership personality experienced in leading high performance production organizations
Spanish (Native)
English (Advanced); Portuguese would be an asset.
High performance and result orientation
Outstanding communication skills
Convincing personality successfully pushing for results despite facing resistance
Ability to communicate to with all levels within the organization
We offer:
Attractive compensation package aligned with experience and responsibilities.
Private health insurance plan
Employee Assistance Program
Flexible working hours and a hybrid working model (up to two days per week remote).
23 days of vacation per year.
Great work environment as part of a collaborative team
Continuous internal training and career development opportunities, both nationally and internationally.
The opportunity to join a company recognized as a Top Employer 2026.
حول GEA
إن شركة GEA هي واحدة من أكبر موردي تقنيات المعالجة لصناعة الأغذية والمشروبات ونطاق كبير من عمليات المعالجة للصناعات الأخرى. قرابة 18,000 موظف في أكثر من 60 بلدًا يقدمون إسهامات كبيرة في نجاح GEA - تعال، وانضم إليهم. نعرض مهام شيقة لا تخلو من التحديث، وبيئة عمل بناءة، وسط فرق دولية وفرص لتطوير الشخصية والنمو في الشركة العالمية.
وظائف ذات صلة
المسارات الوظيفية في GEA
انضم إلى صاحب عمل كبير
GEA معتمدة كأحد أكبر أصحاب العمل من قِبل معهد أفضل أصحاب العمل في أوروبا. لدينا درجات عالية في القيادة والأخلاق والنزاهة والاستدامة.
المسارات الوظيفية في GEA
عالم من الفرص
نحن شركة هندسة صناعية عالمية وأحد أكبر موردي الأنظمة في العالم لقطاعات الأغذية والمشروبات والأدوية، وغيرها الكثير. تقدم GEA فُرص مسارات وظيفية وتدريبية مثيرة ومتنوعة حول العالم.
المسارات الوظيفية في GEA
نبذة عن GEA
يعود تراث GEA إلى أكثر من 140 عامًا. واليوم، نعمل في صناعات عملاء مرنة مع قوة عاملة متخصصة تضم أكثر من 18000 موظف، ونجري أعمالًا تجارية مع أكثر من 150 دولة.
