GEA Service

With the outbreak of COVID-19, organizations are faced with travel restrictions and quarantine challenges, required to reduce direct contact between employees and service providers. To enable immediate GEA expert assistance for customers during the corona crisis without putting people’s lives at risk, GEA now offers a special remote support solution that is easy-to-set-up.

The new GEA Static Pressure Control System (SPCS) is GEAs most recent service upgrade for older A-Tec spiral freezers. The simple upgrade instantly controls the air flow, reducing frost build-up which increases productivity and improves product quality. Saving time, energy, money and a four-month ROI are further advantages of the new SPCS.

At the IFFA trade fair in Frankfurt (Germany), GEA will showcase a new cloud-based platform for digital services for the first time. This supplier-independent portal provides customers modern service solutions like remote maintenance, data analysis and comprehensive e-Commerce and enables them to seamlessly integrate all their supplier interactions in one common platform.