Service level agreements

Boost service level

Service level agreements make us responsible for ensuring that you achieve your agreed output levels. It’s innovative – and it works.

With Service level agreements, we are responsible for maintaining your plant and equipment. Our highly skilled service team’s work to eliminate losses while maximizing productivity, efficiency and return on investment. To ensure optimal results, we analyze and manage failure modes in accordance with agreed KPIs. We also conduct criticality analysis, and prepare maintenance plans together with you, always striving to boost plant performance and service level. This innovative way of working means that you will benefit from the latest technology, with reduced risk and improved cost management.

Performance contracts

Leave it all to GEA

We recommend having a Service level agreement from the beginning of the life cycle. This will provide you with absolute cost control. We use reliability-centered maintenance principles (RCM principles) to identify and prioritize your maintenance program. You can be sure that we take care of everything; planned or unplanned maintenance and preventive maintenance, which gives you a higher availability of your machines, reduced downtime and a fast response. Together with you we develop maintenance plans in order to prepare your tailor-made Service level agreements (available for selected products).

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GEA Service - For your continued success

Life cycle service

GEA Service – For your continued success

We work alongside our customers in close partnership, supporting them throughout the full life cycle of their plant and equipment to ensure lasting business success.
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