GEA-Assist is a secure web-based application designed to host and manage a variety of online services relating to project and plant maintenance.

GEA-Assist software provides round-the-clock project information

With GEA’s user-friendly and customer focused GEA-Assist software, our customers can easily access their plant and project documentation, service history reports, plant asset register, spare parts and training videos. The software contains two different apps (documents and assets), for maintenance and documentation, giving users round-the-clock information.

The GEA-Assist asset register module will help to manage asset information and maintenance schedules, from initial installation through to the most recent service.  Using GEA-Assist our engineers will also able to carry out maintenance more quickly and easily, and digital documentation remains better connected.

GEA-Assist can help to ensure fast and efficient servicing and trouble-shooting, and avoid unnecessary or repeated maintenance scheduling:

  • Fluid, two-way communication between GEA and our customers
  • Access to documents at any time 
  • Security of documentation filing
  • Mobile availability of all documents (e.g. instructions for use)
  • At-a-glance overview of all documentation 
  • Easy documentation access and handling
  • Continuous supply of information, on site
  • Multiple maintenance is avoided
  • Plant & Project Documentation
  • Piping & Instrumentation Drawings
  • Electrical Drawings, I/O Lists
  • Control System Specifications
  • Validation Documentation
  • Complete Asset DNA! Profile
  • Complete equipment database
  • Asset Viewer for easy access
  • Service Information
  • Associated spare parts
  • Bar-coding
Spare Parts
  • Complete Spare Parts List per Asset
  • Catalogue with Spare Part numbers
  • Order Information
  • Visual Learning Centre
  • Online Training Library
  • Plant Operation & Plant Maintenance
  • Client Specific Training Requirements
Service Records
  • Issue Call Log
  • Service Call Report
  • Service Hours Summary
  • Asset Servicing Reports
  • Maintenance Activity Breakdown
  • General Maintenance Reports